Travel & Local Navigation
Helping visitors and travelers navigate China with local coordination, bookings, interpretation, and real-time assistance.
Examples:
- hotel assistance
- train ticket booking
- visa interpretation
- lost property recovery
Professional China Concierge & Errand Service
Your trusted
person on the ground
in China.
Whatever needs doing in China — and you can’t be there to do it. Documents, procurement, corporate representation, property, personal errands. Handled by a real person. Reported back to you in English.
10+
Years on the ground12
Guided request categories24h
Response SLAWho uses ErrandsChina
Foreign businesses
Factory audits, trade show presence, supplier meetings — without flying a team.
Overseas Chinese
Family matters, property, documents, hospital visits for parents — handled with care.
Expats in China
Government offices, queues, purchases you can't navigate alone. We speak the language.
International individuals
One-off tasks: find a product, verify a business, send a gift, check on property.
The process
Simple from your end.
Simple from your end.
That’s the whole point.
01
Describe your task
Use the request form — tell us what, where in China, and when. No task is too unusual. We'll ask questions if we need to.
02
Receive a quote
We reply within 24 hours with a clear quote covering our time and any expected expenses. No hidden fees.
03
We get to work
Once confirmed, we handle everything on the ground. You receive real-time updates — photos, receipts, status reports — via WeChat or email.
04
Task complete
We deliver a completion report with full documentation. For physical items, we arrange shipping or storage as needed.
What you can always expect
- A single point of contact who speaks your language
- Honest assessment upfront — if something isn’t possible, we’ll say so before you pay
- All receipts, invoices and documentation passed through to you
- Real-time updates at every stage, not just at completion
- Confidential handling — NDA available for sensitive matters
- Tasks handled in-person, not outsourced to a third party
What we do
Five pillars
How we group what ErrandsChina does on the ground. Every engagement is still bespoke — submit a request to match your situation. The guided form categories and the full Services pages go into more detail.
Medical & Administrative Support
Practical support for hospitals, testing centers, paperwork, appointments, and navigating unfamiliar systems.
Examples:
- hospital escort
- medical coordination
- test center accompaniment
- document handling
Logistics & Physical Presence
When you need someone physically present in China to inspect, coordinate, collect, ship, or manage something locally.
Examples:
- inspections
- packing & shipping
- asset disposal
- collection & handover
Business & Operational Assistance
China-side support for overseas businesses needing local execution, coordination, or representation.
Examples:
- supplier coordination
- factory visits
- operational support
- market assistance
Cultural & Custom Requests
Specialized experiences, workshops, introductions, and unusual requests that require local knowledge and flexibility.
Examples:
- cultural workshops
- local referrals
- custom errands
- unique situations
Who we serve
Four groups. One common need:
Four groups. One common need:
someone reliable in China.
Foreign Businesses
SMEs and enterprises operating with or in China who need physical representation without the cost of a full office.
Canton Fair coverage · Factory inspection · Supplier verification · Meeting attendance
Overseas Chinese
First or second generation Chinese living abroad who need someone to handle family matters, property or administrative tasks back home.
Elderly parent care · Hukou matters · Property management · Hospital visits
Expats in China
Foreign nationals living in China who need help navigating systems where language or guanxi are barriers.
Government offices · Interpretation · Specialist shopping · Utility setup
International Individuals
Anyone with a one-off task that requires a physical presence in China. No task too specific.
Product sourcing · Company verification · Gift delivery · One-off errands
